Features
Everything your shop needs, working together
FinishBay connects the front counter, the bay and the back office. Here's what's inside — and you only turn on what your trade needs.
Sales & estimates
- Branded estimates with packages, options and add-ons customers can choose
- E-signature approval and online deposit collection
- Customer records, vehicles and a full lead pipeline
- Automated follow-ups so no quote goes cold
Operations & jobs
- Approved estimates become tracked jobs in one click
- A pipeline board from check-in to ready-for-pickup
- Vehicle check-in, inspections and damage diagrams
- Work orders, warranties and lock-box / key tracking
Scheduling, booking & dispatch
- Calendar by bay and technician with week and day views
- Public online booking page customers can self-schedule on
- Mobile-service scheduling at the customer's address
- “On the way” notifications, live GPS map and dispatch board
Purchasing & inventory
- Track parts, materials and stock levels
- Purchase orders to vendors with receiving and bills
- Bills of materials and packages that consume inventory
- Costs flow straight back to the job for true profit
Accounting & reporting
- Real double-entry general ledger built in
- Invoices, payments, credit memos and cash drawer
- Executive, sales and cash-basis dashboards
- Dozens of reports with CSV export and favorites
Marketing, reviews & loyalty
- Email & SMS campaigns, win-back and pre/post-service messages
- Automated review requests that grow your Google rating
- Loyalty points, punch cards and two-sided referrals
- Coupons, gift cards and a built-in social planner
Customer portal & payments
- Self-service portal for estimates, invoices and appointments
- Online card payments and financing options
- Tips, deposits and gift-card purchases online
- Branded PDFs for every estimate, invoice and work order
Technician mobile & time clock
- Techs view their jobs and update status from their phone
- Clock in/out, job timers and scan parts to the work order
- Labor costing that feeds real job profit
- Kiosk time clock with PIN/badge for the whole crew
Grows with you
One shop or many — same platform
Run multiple brands and locations under one roof, with per-module controls so each part of the business only sees what it should. Turn modules on as you grow, without ever changing software.
See it in your shop
Request a beta seat and we'll set you up as spots open.